911

AI Steps In: Aurelian Raises $14M to Tackle 911 Call Center Crisis

Aurelian, a tech startup aiming to support America’s strained emergency response system, has secured $14 million in funding to expand its AI-powered voice assistant. The tool is designed to manage non-emergency 911 calls, easing the burden on overstretched dispatch centers across the country.

LA 911 Wait Time Home Burglary Shocks Residents

A Los Angeles father who returned home to find his house broken into was placed on hold for 58 minutes after calling 911. Evan Lovett, a local content creator and former Los Angeles Times sports writer, said the dispatcher initially answered within two minutes but then transferred him to a non-emergency hold that lasted nearly an hour.

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