Aurelian, a tech startup aiming to support America’s strained emergency response system, has secured $14 million in funding to expand its AI-powered voice assistant. The tool is designed to manage non-emergency 911 calls, easing the burden on overstretched dispatch centers across the country.
A Los Angeles father who returned home to find his house broken into was placed on hold for 58 minutes after calling 911. Evan Lovett, a local content creator and former Los Angeles Times sports writer, said the dispatcher initially answered within two minutes but then transferred him to a non-emergency hold that lasted nearly an hour.